Today the world is living in fear. Fear of a virus. Fear that our family or we would get affected by this deadly disease. For this generation and many more to come, these times will be remembered for what it taught us. These times will go down in the books of history when we were strapped down in our homes for about 90 days and counting in some parts of India and also the world. Never before from the times of our grand parents, great grand parents and definitely parents has an unprecedented event like this ever occurred.
One of the most difficult questions that we ask ourselves is by when can we start travelling either on work or leisure.This will be a difficult question to answer not because of the cost or any such pre-covid constrains but because of measures that have been taken by the entire supply chain of the travel and tourism industry, to answer the question as to what has been done to protect the traveller from the moment he/she steps into a cab, measures taken on board the flight or any mode of transport that one chooses, measures taken by the hotel/resort etc.etc.
What we miss.
It is in times like these that we need to step out of what we have been doing over a period of time and start doing something that suits the situation. This is called adaptability.
The travel agent fraternity in Bangalore has initiated various steps to ensure that the the guest is looked after. Stringent SOP’s right from the vehicle chosen to drive the guest to wherever, to choosing to work only with this hotels/resorts which follow some very strict guidelines and Processes are the hall marks of the new world initiatives.
Some of these initiatives like the ones implemented by Arjun Tours and Travels include an intensive training program for their drivers and the frontline staff. These go a very ling way to communicate that they care.
Companies like Skyway Tours have ensured that they not only work with those brands which are stringent to certain SOP’s but have gone one step further to ensure that their drivers are safe by defining a very clear cut set of standards that they need to follow before they drive you and your loved ones even to the airport or say a destination where you would be spending your next holiday.
These front line companies innovating during these times with ways and means to tackle this virus is what we need to applaud, because they are the true custodians of the industry that we love and care for so much.